Customer Care

We strive to offer high levels of customer service at all times. In the unlikely event you are unhappy please let us know immediately via our contact page. We will contact you within 48hrs regarding your concern. When you have received good service please let our customers know by posting on any of our social media accounts. We pride ourselves on our great service and fabulous products and wish for only happy customers at all times.

Privacy & Safety

When orders are placed with us, we need to ask for personal information such as your name, e-mail address, phone number and postal address.  A contact telephone number or email address allows us to contact you should there be a problem with your order or to arrange delivery. All this information is required to process your request or notify you of acceptance of your order.

Once you have subscribed to our newsletter we may from time to time email you regarding new lines or offers.

We utilise powerful encryption technology to ensure that your information is secure whenever you place an order with us and will never sell your data or pass your details onto a third party.

Payment

You can pay us through our secure online payment system via our website or via PayPal.

Please note that you will be charged straight away for the whole value of the order. This is also the case for items which are pre-ordered which you will not receive straight away or with the rest of the in-stock items.